Thank you for shopping at Himalyan Salajeet.
If you’re not entirely satisfied with your purchase, we encourage you to review our refund and return policy outlined below.
Understanding Terms
– Company: Refers to Himalyan Merchant Private Limited, located in Kachura, Skardu, GilgitBaltistan, Pakistan.
– Goods: The items you buy from our website.
– Orders: Your request to buy our goods.
– Service: This is our website.
– Website: You can visit us at https://Himalyansalajeet.com/
– You: This refers to both individuals and companies who use our service.
Canceling an Order
You can cancel your order within 14 days for any reason. You have 14 days from the day you receive the goods, or someone you appoint (not the carrier) receives them, to cancel your order.
To cancel, just let us know you’ve decided to cancel by:
– Email: siksavi6979@gmail.com
– Our contact page: https://Himalyansalajeet.com/contact-us/
– Phone: +92-310-1896128
We will refund you within 14 days of receiving the returned items, using the same payment method you used to make the purchase. There are no fees for the refund.
Return Conditions
To return goods, make sure:
– The goods were bought within the last 14 days.
– The goods are in their original packaging.
Some items can’t be returned, such as:
– Custom-made items or items made to your specifications.
– Items that spoil quickly, or have a passed expiry date.
– Items that aren’t suitable for return due to health, hygiene, or safety reasons if opened.
– Items that, after delivery, are mixed inseparably with other items.
We reserve the right to refuse returns that don’t meet these conditions.
Refunds
We refund only regular-priced items. Sale items are not eligible for refunds, unless required by law.
Returning Items
You must cover the cost and risk of returning the goods. Please send them to:
Office: Areena Bakers shop 7,8,9 Faizan Plaza Main comittee chowk Rawalpindi
We recommend using a trackable shipping service as we can’t refund items that are lost or damaged during return shipping without proof of receipt or tracking.
Contact Us
If you have any questions about our return and refund policy, please reach out to us.
- By email: siksavi6979@gmail.com
- By visiting this page on our website: https://himalyansalajeet.com/
- By phone number: +92-(0)310-1896128